1. Introduction

This Shipping Policy outlines the terms and conditions under which we ship our products to you. By placing an order with us, you agree to the terms and conditions set forth in this Shipping Policy.

  1. Shipping Destinations

We currently ship our products to the most international destinations. Please note that certain products or services may not be available for shipping to all destinations. We reserve the right to update or modify our shipping destinations at any time.

  1. Shipping Methods and Delivery Times

We offer various shipping methods to deliver your order, including [Standard Shipping, Express Shipping, etc.]. The estimated delivery times for each shipping method are as follows:

  • Standard Shipping: [estimated delivery time 2-4 weeks]

Please note that these delivery times are estimates and may vary depending on factors such as shipping destination, carrier delays, or customs processing.

  1. Shipping Costs

Shipping costs are determined based on the shipping method you choose and the destination of your order. The shipping costs for your order will be displayed during the checkout process.

  1. Customs, Duties, and Taxes

International orders may be subject to customs, duties, and taxes imposed by the destination country. You, as the recipient, are responsible for paying any such charges. We recommend that you check with your local customs office for more information on the applicable customs, duties, and taxes for your order.

  1. Order Tracking

Once your order has been shipped, you will receive an email with tracking information for your package. You can use this information to track the status of your order until it is delivered to you.

  1. Damaged or Lost Shipments

If your order is damaged during shipping or lost in transit, please contact us immediately. We will work with the carrier to resolve the issue and, if necessary, arrange for a replacement to be shipped to you.

  1. Order Cancellation and Modification

If you need to cancel or modify your order, please contact us as soon as possible. We will make every effort to accommodate your request, but we cannot guarantee that we will be able to cancel or modify your order once it has been processed or shipped.

  1. Returns and Exchanges

Please refer to our Return Policy for information on returns and exchanges.

  1. Contact Information

If you have any questions or concerns about our Shipping Policy, please contact us at contact@banely.com